
When this happens...
New WhatsApp Message Received
New WhatsApp Message Sent
New WhatsApp Message
WhatsApp Call Received
New Message Reaction
New Edited Message
WhatsApp Group Message Received
WhatsApp Group Participant Reacted
Participant Joined a WhatsApp Group
Participant Was Removed From a WhatsApp Group

Automatically do this!
Create a User
Update a User
Delete a User
Create a Contact
Check availability of a User
Retrieve a User
Start an outbound call
Update a Contact
Create a Team
Delete a Team
Add a User to a Team
Remove a User from a Team
Retrieve a Team
Delete a Contact
Create a Tag
Update a Tag
Delete a Tag
Retrieve a Tag
Add Phone Number to a Contact
Add Email to a Contact
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received on 2Chat.
Triggers when a new message is sent on 2Chat.
Triggers when a new WhatsApp message is either sent or received.
Triggers when a new WhatsApp call is received.
Triggers when someone reacts to a message.
Triggers when a message is edited. It will also trigger for group messages being edited.
Action is the task that follows automatically within your 2Chat integrations.
Create a new contact information to your system.
The "Create Channel" action allows you to set up a new WhatsApp channel
Set the WhatsApp profile about of your 2Chat-connected Number.
Send a text message to a WhatsApp-enabled phone number
Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number
Send a multimedia message like an image, video, document, or audio to a WhatsApp Group.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your 2Chat and Aircall accounts to viaSocket. Once connected, you can set up a workflow where an event in 2Chat triggers actions in Aircall (or vice versa).
Absolutely. You can customize how 2Chat data is recorded in Aircall. This includes choosing which data fields go into which fields of Aircall, setting up custom formats, and filtering out unwanted information.
The data sync between 2Chat and Aircall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 2Chat and Aircall. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn MoreAircall is a cloud-based call center and phone system software designed to help businesses manage and streamline their communication processes. It offers features such as call routing, call recording, and integration with various CRM and helpdesk tools, making it ideal for sales and support teams.
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