Integrate 2Chat with Tiledesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Tiledesk when New WhatsApp Message Received in 2Chat
Send Message to Conversation in Tiledesk when New WhatsApp Message Received in 2Chat
Invite a team member to Tiledesk when New WhatsApp Message Received in 2Chat
Create saved reply in Tiledesk when New WhatsApp Message Received in 2Chat
Create tag in Tiledesk when New WhatsApp Message Received in 2Chat
Start from a real workflow other teams are already running.
2Chat
When this happens...
New WhatsApp Message Received
New WhatsApp Message Sent
New WhatsApp Message
WhatsApp Call Received
New Message Reaction
Message Edited
WhatsApp Group Message Received
WhatsApp Group Participant Reacts
Participant Joins WhatsApp Group
Participant Removed From WhatsApp Group
Tiledesk
Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
Create a Contact in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowSend Message to Conversation in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowInvite a team member to Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowCreate saved reply in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowCreate tag in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowCreate support request in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowUpdate Contact in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowCreate label in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowCreate group in Tiledesk when New WhatsApp Message Received in 2Chat
Use this flowCreate a Contact in Tiledesk when New WhatsApp Message Sent via 2Chat
Use this flowEverything you can automate between 2Chat and Tiledesk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new WhatsApp message is received in 2Chat.
Runs when a new WhatsApp message is sent in 2Chat.
Runs when a new WhatsApp message is sent or received.
Runs when a new WhatsApp call is received.
Runs when someone reacts to a message.
Runs when a message is edited in 2Chat, including edits in group conversations.
Action is the task that follows automatically within your 2Chat integrations.
Creates a new contact in your system with the provided contact details.
The "Create Channel" action allows you to set up a new WhatsApp channel
Sets the About text on your 2Chat-connected WhatsApp number.
Sends a text message to a WhatsApp-enabled phone number.
Checks whether a given phone number has an active WhatsApp account.
Creates a new WhatsApp group in your account.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn moreTiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSign up for a free viaSocket account, then authorize both your 2Chat and Tiledesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 2Chat and Tiledesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tiledesk. No coding required.
Yes. You can set up a workflow where 2Chat triggers actions in Tiledesk, and a separate workflow where Tiledesk triggers actions in 2Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 2Chat and Tiledesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 2Chat and Tiledesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.