Tiledesk + Slack

Connect Tiledesk and Slack to Build Intelligent Automations

Choose a Trigger

When this happens...

New contact Arrives

Choose an Action

Automatically do this!

Send Message
Set Slack Status
Send Interactive messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send a Message as a Thread
Add Reminder
Create Channel
Set Channel Topic
Send Private Channel Message
Create Private Channel
Get Thread Replies
Updates any Slack user’s profile
Edit Message
Find Public channel
Get Messages from Slack
Add User on Channel
Send Direct Message
Get all Channel Members
Get User Information by Email
Get User Complete Profile Details by ID

Ready to use Tiledesk and Slack automations

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

When

Instagram for Business

Instant Trigger

getRandomCommentReplyFunction

cmntp4d3SwSR

- text is ai
  ReplytoComment
  Send a Private Reply
  Add Step
- Is guide comment
  ReplytoComment Guide
  Send a Private Reply Guide
  Add Step
- multi keyword match
  cmntdqJzLMYS
  ReplytoCommentMultiKeyword
  Add Step

Continue from here

View Template

Automate Expense Report Approvals via Slack & QuickBooks

When

Google Forms

Runs Every 15 Minutes

Send for Approval

- Send for Approval accept
  Create Entry of expenses
  Add Step
- Send for reject
  Mail for Rejection
  Add Step

Continue from here

Add Expense Details

View Template

Automate Social Media Post Creation and Scheduling Across Multiple Platforms

When

Google Sheets

Runs Every 15 Minutes

- Instagram
  Instagram Caption
  Generate Image
  Publish Photo with Tagging
  Add Step
- Youtube
  Youtube Video Script
  Youtube Description Video
  Create an Avatar Video
  Delay
  Retrieve Shareable Link for a Video1
  Upload Video
  Add Step
- Twitter
  Twitter Tweet
  Post a Tweet
  Add Step
- Linkedin
  Linkedin Article
  Create a linkedin Article or URL post
  Add Step

Continue from here

cmnt9r1ZY8HG

View Template

Actions and Triggers

When this happensTriggers
A trigger is an event that starts a workflow.

New contact Arrives

runs when new contact arrives

New Message in Channel

Triggers when a new message posted on a specific channel.

New User Joined or Updated in Your Org

Triggers when a new user join workspace.

New Message Posted

Triggers when a new message is posted on any slack channel.

New Message Reaction

Triggers when new reaction is added to a message.

Recent Thread Messages

Triggers when a new message recieved in a thread.

Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create a tag to organize conversations

Create support request

Create a new support request with an initial message.

We'll help you get started

Our team is all set to help you!

Know More About Tiledesk and Slack Integrations

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How to Integrate HubSpot Forms with Slack for Instant Alerts

Learn the step-by-step process to connect HubSpot Forms with Slack for immediate alerts. Streamline your communication and never miss important updates.

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How viaSocket Works | A Complete Guide

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Know more

Step by step guides to integrate Tiledesk and Slack

Frequently Asked Questions

How do I start an integration between Tiledesk and Slack?

To start, connect both your Tiledesk and Slack accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Slack (or vice versa).

Can we customize how data from Tiledesk is recorded in Slack?

Absolutely. You can customize how Tiledesk data is recorded in Slack. This includes choosing which data fields go into which fields of Slack, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Slack?

The data sync between Tiledesk and Slack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Slack?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Slack?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Slack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Communication Team Collaboration

Learn More

About Slack

Slack is a team Communication Platform. Focused on chat, apps and working with bots.

communication and collaboration tools.Notifications

Learn More

Connect Tiledesk and Slack to Build Intelligent Automations

Choose a Trigger

Choose an Action

Ready to use Tiledesk and Slack automations

Automate Instagram Comment Replies with Smart DMs

Automate Expense Report Approvals via Slack & QuickBooks

Automate Social Media Post Creation and Scheduling Across Multiple Platforms

Actions and Triggers

When this happensTriggersA trigger is an event that starts a workflow.

New contact Arrives

New Message in Channel

New User Joined or Updated in Your Org

New Message Posted

New Message Reaction

Recent Thread Messages

Do thisActionsAction is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Send Message to Conversation

Invite a team member

Create saved reply

Create tag

Create support request

We'll help you get started

Know More About Tiledesk and Slack Integrations

Integrating Typeform and Slack for Seamless Communication

How to Integrate HubSpot Forms with Slack for Instant Alerts

How viaSocket Works | A Complete Guide

Step by step guides to integrate Tiledesk and Slack

Frequently Asked Questions

About Tiledesk

About Slack

For SaaS

For AI Agent Builders

Support

Automation Experts

MCP

Compare

Company

Plans, Pricing and Offer

AI & Automation

When this happensTriggers
A trigger is an event that starts a workflow.

Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.