Connect 50 agents and LiveAgent to Build Intelligent Automations

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50 agents

When this happens...

Choose an Action

LiveAgent

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Work Item Is Created

Work Item Is Created

Runs when a work item is created in chat.walkover.in, allowing automatic meeting scheduling or team notifications.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for 50 agents

Do thisActions

Action is the task that follows automatically within your 50 agents integrations.

create meeting bot

create meeting bot

This action will create a bot in assistant and that bot will join the meeting and record the meeting and key points from the meeting

Create Work Item

Create Work Item

Creates a work item to schedule and manage meetings on chat.walkover.in.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

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Frequently Asked Questions

How do I start an integration between 50 agents and LiveAgent?

To start, connect both your 50 agents and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in 50 agents triggers actions in LiveAgent (or vice versa).

Can we customize how data from 50 agents is recorded in LiveAgent?

Absolutely. You can customize how 50 agents data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 50 agents and LiveAgent?

The data sync between 50 agents and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 50 agents to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 50 agents and LiveAgent?

Yes, you can set conditional logic to control the flow of data between 50 agents and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

50 agents

About 50 agents

Facilitate seamless scheduling and management of meetings through the chat.walkover.in platform, enhancing team collaboration and communication.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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