Integrations LiveAgent OneHash Chat
LiveAgent + OneHash Chat

Connect LiveAgent and OneHash Chat to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

OneHash Chat

Automatically do this!

Ready to use LiveAgent and OneHash Chat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Message is Created

New Message is Created

Triggers when a new messsage is created.

New Conversation is Created

New Conversation is Created

Triggers when a new conversation is created.

Conversation is Updated

Conversation is Updated

Triggers when an existing conversation is update.

Conversation Status is Changed

Conversation Status is Changed

Triggers when a conversation status is changed.

Contact Created

Contact Created

Triggers when a new contact is created.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and OneHash Chat?

To start, connect both your LiveAgent and OneHash Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in OneHash Chat (or vice versa).

Can we customize how data from LiveAgent is recorded in OneHash Chat?

Absolutely. You can customize how LiveAgent data is recorded in OneHash Chat. This includes choosing which data fields go into which fields of OneHash Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and OneHash Chat?

The data sync between LiveAgent and OneHash Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to OneHash Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and OneHash Chat?

Yes, you can set conditional logic to control the flow of data between LiveAgent and OneHash Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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OneHash Chat

About OneHash Chat

OneHash Chat is a comprehensive communication platform designed to streamline interactions and enhance collaboration within organizations. It offers a suite of features including real-time messaging, file sharing, and integration with various business tools to ensure seamless workflow and productivity.

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