Connect Acadle and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
New User
User Activated
User Deactivated
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Ready to use Acadle and BoldDesk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User
Triggers when a new user is created.
User Activated
Triggers when a new user is activated.
User Deactivated
Triggers when a new user is deactivated.
Do thisActions
Action is the task that follows automatically within your Acadle integrations.
Create User
Action for Creates a User /invite
Get User List
Get User List
List Groups
Get User Profile
Get User Profile
Update User Status
Activate or deactivate a user in your Acadle account by Email
Create Group
Creates a new access group in the academy with name,status, reference ID.
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Frequently Asked Questions
To start, connect both your Acadle and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Acadle triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Acadle data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Acadle and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Acadle and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Acadle
Acadle is an online learning management system (LMS) that allows organizations to create, manage, and deliver educational courses and training programs. It provides tools for course creation, user management, and progress tracking, making it ideal for businesses, educational institutions, and training providers.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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