To start, connect both your acquia and escala accounts to viaSocket. Once connected, you can set up a workflow where an event in acquia triggers actions in escala (or vice versa).

Absolutely. You can customize how acquia data is recorded in escala. This includes choosing which data fields go into which fields of escala, setting up custom formats, and filtering out unwanted information.

The data sync between acquia and escala typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.