To start, connect both your acquia and shape accounts to viaSocket. Once connected, you can set up a workflow where an event in acquia triggers actions in shape (or vice versa).

Absolutely. You can customize how acquia data is recorded in shape. This includes choosing which data fields go into which fields of shape, setting up custom formats, and filtering out unwanted information.

The data sync between acquia and shape typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.