Connect AI/ML API and Tiledesk to Build Intelligent Automations

Choose a Trigger

AI/ML API

When this happens...

Choose an Action

Tiledesk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for AI/ML API

Do thisActions

Action is the task that follows automatically within your AI/ML API integrations.

Create Chat Completion

Create Chat Completion

Initiates a conversation with the AI model, providing prompts and generating responses based on the chat messages.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between AI/ML API and Tiledesk?

To start, connect both your AI/ML API and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in AI/ML API triggers actions in Tiledesk (or vice versa).

Can we customize how data from AI/ML API is recorded in Tiledesk?

Absolutely. You can customize how AI/ML API data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AI/ML API and Tiledesk?

The data sync between AI/ML API and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AI/ML API to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AI/ML API and Tiledesk?

Yes, you can set conditional logic to control the flow of data between AI/ML API and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AI/ML API

About AI/ML API

AI/ML API provides advanced artificial intelligence and machine learning capabilities to developers and businesses, enabling them to integrate intelligent features into their applications. With a wide range of AI models and tools, users can enhance their software with capabilities such as natural language processing, image recognition, predictive analytics, and more.

Learn More
Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn More