Connect Airtable and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Records Created or Updated
New Records Created
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of Airtable and Zendesk Chat
Enable Integrations or automations with these events of Airtable and Zendesk Chat
Triggers
New Records Created or Updated
Trigger when new record is created or updated in your table.
New Records Created
Retrieve records created in a specified Airtable base and table within the last N minutes (default 15), optionally limited to a view.
Actions
List All records
Retrieve all records from the selected Airtable base and table.
Delete Record
Remove a specific record from the selected Airtable base and table.
Update Record
Modify fields of a specific record in a selected Airtable base and table.
List a record by Record ID
list a record by Record ID
Find or Create Record
Search a table for records by field value or formula; if none found and Create Record is enabled, add a new record with the provided fields.
Create Record
Add a new record to a chosen Airtable base and table using the provided field values.
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Step by step guides to integrate Airtable and Zendesk Chat
Frequently Asked Questions
To start, connect both your Airtable and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Airtable triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how Airtable data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Airtable and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Airtable and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Airtable
Airtable is a cloud-based platform for creating and sharing relational databases. The user-friendly interface allows anyone to spin up a database in minutes.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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