To start, connect both your aiva and voipgrid accounts to viaSocket. Once connected, you can set up a workflow where an event in aiva triggers actions in voipgrid (or vice versa).

Absolutely. You can customize how aiva data is recorded in voipgrid. This includes choosing which data fields go into which fields of voipgrid, setting up custom formats, and filtering out unwanted information.

The data sync between aiva and voipgrid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.