Connect Altoviz and Groove to Build Intelligent Automations

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Altoviz

When this happens...

Choose an Action

Groove

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions

Action is the task that follows automatically within your Altoviz integrations.

Find a Sales Invoice

Find a Sales Invoice

Find a sales invoice by internal ID. Optionally creates a sales invoice if none are found

Find Settings

Find Settings

Find an application settings

Find a Product

Find a Product

Find a product by its number. Optionally create a product if none is found

Find a Customer

Find a Customer

Finds a customer by email-ID. Optionally creates a new customer if none are found

Find a Contact

Find a Contact

Find a contact by Email.Optionally create a contact if none are found

Create a Contact

Create a Contact

Creates a new contact

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Frequently Asked Questions

How do I start an integration between Altoviz and Groove?

To start, connect both your Altoviz and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Altoviz triggers actions in Groove (or vice versa).

Can we customize how data from Altoviz is recorded in Groove?

Absolutely. You can customize how Altoviz data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Altoviz and Groove?

The data sync between Altoviz and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Altoviz to Groove?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Altoviz and Groove?

Yes, you can set conditional logic to control the flow of data between Altoviz and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Altoviz

About Altoviz

Altoviz is a cloud-based invoicing and accounting platform** for small businesses, starting with a web application. It aims to empower entrepreneurs with an appealing and powerful platform.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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