To start, connect both your ambassador and callwidget accounts to viaSocket. Once connected, you can set up a workflow where an event in ambassador triggers actions in callwidget (or vice versa).

Absolutely. You can customize how ambassador data is recorded in callwidget. This includes choosing which data fields go into which fields of callwidget, setting up custom formats, and filtering out unwanted information.

The data sync between ambassador and callwidget typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.