To start, connect both your answerconnect and Schedule to Call accounts to viaSocket. Once connected, you can set up a workflow where an event in answerconnect triggers actions in Schedule to Call (or vice versa).

Absolutely. You can customize how answerconnect data is recorded in Schedule to Call. This includes choosing which data fields go into which fields of Schedule to Call, setting up custom formats, and filtering out unwanted information.

The data sync between answerconnect and Schedule to Call typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.