Connect AssemblyAI and Intercom to Build Intelligent Automations

Choose a Trigger

AssemblyAI

When this happens...

Choose an Action

Intercom

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

New Ticket

Triggers when a new Ticket is created in Intercom.

New Unsubscription

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Do thisActions

Action is the task that follows automatically within your AssemblyAI integrations.

Transcribe

Transcribe

Transcribe an audio or video file using AssemblyAI.

Get Transcript Redacted Audio Result

Get Transcript Redacted Audio Result

Get the result of the redacted audio model.

Get Transcript

Get Transcript

Get details of a transcript by its id.

Get Transcript Sentences

Get Transcript Sentences

Retrieve the sentences of the transcript by its ID.

Get Transcript Paragraph

Get Transcript Paragraph

Retrieve the paragraphs of the transcript by its ID.

Get Transcript Subtitles

Get Transcript Subtitles

Export the transcript as SRT or VTT subtitles.

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Frequently Asked Questions

How do I start an integration between AssemblyAI and Intercom?

To start, connect both your AssemblyAI and Intercom accounts to viaSocket. Once connected, you can set up a workflow where an event in AssemblyAI triggers actions in Intercom (or vice versa).

Can we customize how data from AssemblyAI is recorded in Intercom?

Absolutely. You can customize how AssemblyAI data is recorded in Intercom. This includes choosing which data fields go into which fields of Intercom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AssemblyAI and Intercom?

The data sync between AssemblyAI and Intercom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AssemblyAI to Intercom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AssemblyAI and Intercom?

Yes, you can set conditional logic to control the flow of data between AssemblyAI and Intercom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AssemblyAI

About AssemblyAI

AssemblyAI's Speech AI models include accurate speech-to-text for voice data (such as calls, virtual meetings, and podcasts), speaker detection and more.

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Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

Learn More