Integrations Attention Insight Gorgias
Attention Insight + Gorgias

Connect Attention Insight and Gorgias to Build Intelligent Automations

Choose a Trigger

Attention Insight

When this happens...

Choose an Action

Gorgias

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Studies Created

New Studies Created

Triggers when a new studies created.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Attention Insight

Do thisActions

Action is the task that follows automatically within your Attention Insight integrations.

Get Profile

Get Profile

This action Provide information about account.

Initiate Full Attention Analysis

Initiate Full Attention Analysis

Upload an image to run a full attention analysis (focus, clarity, auto-AOI, contrast) and receive a study ID plus attention heatmap results.

Perform Quick Attention Prediction

Perform Quick Attention Prediction

Generates Attention heatmap and focus map synchronically from image file or url.

Check Study Status

Check Study Status

Fetches the analysis results for a given study from Attention Insight.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

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Frequently Asked Questions

How do I start an integration between Attention Insight and Gorgias?

To start, connect both your Attention Insight and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Attention Insight triggers actions in Gorgias (or vice versa).

Can we customize how data from Attention Insight is recorded in Gorgias?

Absolutely. You can customize how Attention Insight data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Attention Insight and Gorgias?

The data sync between Attention Insight and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Attention Insight to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Attention Insight and Gorgias?

Yes, you can set conditional logic to control the flow of data between Attention Insight and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Attention Insight

About Attention Insight

Allows you to upload images to Attention Insight platform, perform attention prediction analysis and return attention heatmap image

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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