Integrations Authress InvGate Service Management
Authress + InvGate Service Management
Authress logoInvGate Service Management logo

Connect Authress and InvGate Service Management

Integrate Authress with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Authress and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

New Group

New Group

Trigger when a new group created.

New Application

New Application

Triggger when a new application is created.

New Tenants

New Tenants

Trigger when a new tenants created.

New Connections

New Connections

Trigger when a new connection is created.

Request a new Trigger for Authress

Do thisActions

Action is the task that follows automatically within your Authress integrations.

Create Role

Create Role

Creates a role with permissions.

Create tenant

Create tenant

Specify tenant identity details for tenant tracking, separation, and user management.

Create Group

Create Group

Specify users to be included in a new group.

Create Application

Create Application

Specify application details for a new application that you own.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Authress
Authress + InvGate Service Management
Authress logo

About Authress

Authress is a powerful authentication and authorization platform that provides secure access management solutions for applications. It simplifies the process of managing user identities and permissions, ensuring that only authorized users can access specific resources.

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Integrations InvGate Service Management
InvGate Service Management + Authress
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

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Frequently Asked Questions

How do I connect Authress and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your Authress and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Authress and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Authress to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Authress triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Authress. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Authress and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Authress and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.