Connect Beamer and Gorgias to Build Intelligent Automations

Choose a Trigger

Beamer

When this happens...

Choose an Action

Gorgias

Automatically do this!

Ready to use Beamer and Gorgias automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Beamer

Do thisActions

Action is the task that follows automatically within your Beamer integrations.

Create Post

Create Post

Create a new Post

Create Comment on Post

Create Comment on Post

This action creates a new comment on a post.

React to Post

React to Post

This action creates a new reaction on a post.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

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Frequently Asked Questions

How do I start an integration between Beamer and Gorgias?

To start, connect both your Beamer and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Beamer triggers actions in Gorgias (or vice versa).

Can we customize how data from Beamer is recorded in Gorgias?

Absolutely. You can customize how Beamer data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Beamer and Gorgias?

The data sync between Beamer and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Beamer to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Beamer and Gorgias?

Yes, you can set conditional logic to control the flow of data between Beamer and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Beamer

About Beamer

Beamer is an easy to use newsfeed and changelog for your website or app. Use it to announce news and features, and improve user engagement.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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