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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Triggers when a specific event occurs in Wati
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident in Better stack.
Post a Markdown-supported comment to a specific Better Stack incident.
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Creates a New Incident.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Better Stack and Wati accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Wati (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Wati . This includes choosing which data fields go into which fields of Wati , setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Wati typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Wati . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreWati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
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