
When this happens...
New Contact
New User
New Brand
New Brand Property
New Field
New List

Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new contact is created.
Triggers when a new user is created.
Triggers when a new brand is created.
Triggers when a new brand property is created.
Triggers when a new field is created.
Triggers when a new list is created.
Action is the task that follows automatically within your BigMailer integrations.
Create a new contact or update an existing contact in the selected BigMailer brand
Create a new mailing list.
Update details of an existing list
Creates a new field.
Update the selected field's details.
Creates a new brand property.

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To start, connect both your BigMailer and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in BigMailer triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how BigMailer data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between BigMailer and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BigMailer and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Bigmailer is a comprehensive email marketing platform designed to help businesses manage and automate their email campaigns efficiently. It offers features such as email list management, campaign automation, and detailed analytics to optimize email marketing efforts.
Learn MoreGorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn More