Connect BoldDesk and accountedge to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

accountedge

Automatically do this!

Enable Integrations or automations with these events of BoldDesk and accountedge

Enable Integrations or automations with these events of BoldDesk and accountedge

Actions

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and accountedge?

To start, connect both your BoldDesk and accountedge accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in accountedge (or vice versa).

Can we customize how data from BoldDesk is recorded in accountedge?

Absolutely. You can customize how BoldDesk data is recorded in accountedge. This includes choosing which data fields go into which fields of accountedge, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and accountedge?

The data sync between BoldDesk and accountedge typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to accountedge?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and accountedge?

Yes, you can set conditional logic to control the flow of data between BoldDesk and accountedge. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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accountedge

About accountedge

AccountEdge Connect is a web-companion tool for AccountEdge; Premium Mac and Windows accounting for small businesses in the US and Canada.

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