Connect BoldDesk and Asana to Build Intelligent Automations

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BoldDesk

When this happens...

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Asana

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Task

New Task

Triggered when a New Task is created in a Project.

New Story

New Story

Triggeres when a new story is added to a task.

Completed Task

Completed Task

Triggered when a task within a project is marked as completed. Does not trigger on completed subtasks.

New Tag Created

New Tag Created

Triggeres when you create a new tag

New Comment

New Comment

Triggers when a new comment is added on a task.

New Project

New Project

Triggers when a new Project is created.

Request a new Trigger for BoldDesk

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Asana?

To start, connect both your BoldDesk and Asana accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Asana (or vice versa).

Can we customize how data from BoldDesk is recorded in Asana?

Absolutely. You can customize how BoldDesk data is recorded in Asana. This includes choosing which data fields go into which fields of Asana, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Asana?

The data sync between BoldDesk and Asana typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Asana?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Asana?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Asana. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Asana

About Asana

Organize your work and boost your team's productivity with Asana. This easy-to-use app helps you manage tasks, projects, and deadlines all in one place.

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