IntegrationsBoldDeskBaseLinker
BoldDesk + BaseLinker

Connect BoldDesk and BaseLinker to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

BaseLinker

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Order

New Order

Triggers when a new order is confirmed.

New Invoice

New Invoice

Triggers when a new invoice is created.

Order Status Changed

Order Status Changed

Triggers when the status is changed on a order.

Request a new Trigger for BoldDesk

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and BaseLinker?

To start, connect both your BoldDesk and BaseLinker accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in BaseLinker (or vice versa).

Can we customize how data from BoldDesk is recorded in BaseLinker?

Absolutely. You can customize how BoldDesk data is recorded in BaseLinker. This includes choosing which data fields go into which fields of BaseLinker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and BaseLinker?

The data sync between BoldDesk and BaseLinker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to BaseLinker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and BaseLinker?

Yes, you can set conditional logic to control the flow of data between BoldDesk and BaseLinker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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BaseLinker

About BaseLinker

BaseLinker is a comprehensive e-commerce management platform that streamlines the process of managing online sales across multiple channels. It offers tools for order management, inventory synchronization, and integration with various marketplaces and couriers, enhancing efficiency and productivity for online retailers.

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