Connect BoldDesk and Cal.com to Build Intelligent Automations

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BoldDesk

When this happens...

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Cal.com

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Booking Created

Booking Created

Activates instantly when a new booking is created, triggering immediate workflow initiation.

Booking Rescheduled

Booking Rescheduled

Activates instantly when a booking is rescheduled, triggering immediate workflow initiation.

Booking Cancelled

Booking Cancelled

Activates instantly when a booking is cancelled, triggering immediate workflow initiation.

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Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Cal.com?

To start, connect both your BoldDesk and Cal.com accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Cal.com (or vice versa).

Can we customize how data from BoldDesk is recorded in Cal.com?

Absolutely. You can customize how BoldDesk data is recorded in Cal.com. This includes choosing which data fields go into which fields of Cal.com, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Cal.com?

The data sync between BoldDesk and Cal.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Cal.com?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Cal.com?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Cal.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Cal.com

About Cal.com

Cal.com is a versatile scheduling platform designed to streamline appointment booking and calendar management. It offers seamless integration with various calendar services, making it easy to schedule meetings, events, and appointments.

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