Connect BoldDesk and D-iD to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

D-iD

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Knowledge Base

New Knowledge Base

Triggers When new Knowledge Base is created.

New Video Translation

New Video Translation

Triggers When new Video Translation is created.

New Animation

New Animation

Triggers When new animation is created.

Request a new Trigger for BoldDesk

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and D-iD?

To start, connect both your BoldDesk and D-iD accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in D-iD (or vice versa).

Can we customize how data from BoldDesk is recorded in D-iD?

Absolutely. You can customize how BoldDesk data is recorded in D-iD. This includes choosing which data fields go into which fields of D-iD, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and D-iD?

The data sync between BoldDesk and D-iD typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to D-iD?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and D-iD?

Yes, you can set conditional logic to control the flow of data between BoldDesk and D-iD. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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D-iD

About D-iD

D-iD is a cutting-edge platform specializing in AI-driven solutions for creating and managing digital identities. It offers advanced tools for generating realistic avatars and digital personas, enhancing user interaction and personalization in various applications.

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