Connect BoldDesk and Dubble to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for BoldDesk
Choose an Action
Automatically do this!
Create Collection
Update Collection
Delete collection
Update Guide
Delete Guide
Add Guide to collection
Remove Guide from Collection
Ready to use BoldDesk and Dubble automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Guide Deleted
Triggers when a guide is deleted.
Guide Added to a Collection
Triggers when a guide is added to a collection.
Guide Removed From Collection
Triggers when a guide is removed from the collection.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
To start, connect both your BoldDesk and Dubble accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Dubble (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Dubble. This includes choosing which data fields go into which fields of Dubble, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Dubble typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Dubble. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Dubble
Dubble is a cutting-edge platform designed to enhance team collaboration and productivity. It offers a suite of tools to streamline communication, project management, and task tracking, making it ideal for businesses looking to optimize their workflow.
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