Connect BoldDesk and Elastic Path to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for BoldDesk
Choose an Action
Automatically do this!
- Request a new Action for Elastic Path
Enable Integrations or automations with these events of BoldDesk and Elastic Path
Enable Integrations or automations with these events of BoldDesk and Elastic Path
Actions
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
Know More About Bolddesk and Elasticpath Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently Asked Questions
To start, connect both your BoldDesk and Elastic Path accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Elastic Path (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Elastic Path. This includes choosing which data fields go into which fields of Elastic Path, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Elastic Path typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Elastic Path. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Elastic Path
Elasticpath is a leading provider of headless commerce solutions, enabling businesses to create highly customizable and scalable eCommerce experiences. With Elasticpath, companies can seamlessly integrate commerce capabilities into any digital touchpoint, providing a flexible and dynamic shopping experience for their customers.
Learn MoreviaSocket
For SaaS
For AI Agent Builders
Support
Automation Experts
Plans, Pricing and Offer
AI & Automation
© 2025 viaSocket |Privacy,TermsandData Retention & Deletion Policy
Walkover Web Solutions Pvt Ltd. | All rights reserved.