Connect BoldDesk and GitHub to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

GitHub

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Issue

New Issue

Triggers when a new issue is created in a repository.

New Branch

New Branch

Triggers when a new branch is created in a repository.

New Release

New Release

Triggers when a new release is published in schedule time in a repository.

New Pull Request

New Pull Request

Triggers when a new pull request is created or updated.

Issue Comment

Issue Comment

This event triggers whenever a comment is created, edited, or deleted on an issue or pull request.

New forked repository

New forked repository

Triggered when a repository is forked.

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and GitHub?

To start, connect both your BoldDesk and GitHub accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in GitHub (or vice versa).

Can we customize how data from BoldDesk is recorded in GitHub?

Absolutely. You can customize how BoldDesk data is recorded in GitHub. This includes choosing which data fields go into which fields of GitHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and GitHub?

The data sync between BoldDesk and GitHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to GitHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and GitHub?

Yes, you can set conditional logic to control the flow of data between BoldDesk and GitHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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GitHub

About GitHub

GitHub is a platform for version control and collaboration, allowing developers to work together on projects from anywhere. It provides tools for code review, project management, and continuous integration.

Learn More