Connect BoldDesk and Google Forms to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for BoldDesk
Choose an Action
Automatically do this!
List Form Response
Ready to use BoldDesk and Google Forms automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Form Response
Triggers when a new response is submitted in a Google Form.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Step by step guides to integrate BoldDesk and Google Forms
Frequently Asked Questions
To start, connect both your BoldDesk and Google Forms accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Google Forms (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Google Forms. This includes choosing which data fields go into which fields of Google Forms, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Google Forms typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Google Forms. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Google Forms
Google Forms is a versatile tool that allows users to create surveys, quizzes, and forms for data collection and analysis. It integrates seamlessly with other Google Workspace applications, making it easy to gather and organize information.
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