Connect BoldDesk and Joget to Build Intelligent Automations

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BoldDesk

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Joget

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New CRM Account

New CRM Account

Retrieve CRM accounts modified within the specified timeframe (minutes), sorted by most recent modification.

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Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Joget?

To start, connect both your BoldDesk and Joget accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Joget (or vice versa).

Can we customize how data from BoldDesk is recorded in Joget?

Absolutely. You can customize how BoldDesk data is recorded in Joget. This includes choosing which data fields go into which fields of Joget, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Joget?

The data sync between BoldDesk and Joget typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Joget?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Joget?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Joget. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Joget

About Joget

Joget is an open-source no-code/low-code application platform that empowers users to build enterprise web applications rapidly. It combines the best of process automation, workflow management, and application development in a single platform, making it ideal for businesses looking to streamline operations and enhance productivity without extensive coding knowledge.

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