Create integrations between BoldDesk and Microsoft Teams
Create Ticket in BoldDesk when New Channel Message in Microsftteams
Update Ticket in BoldDesk when New Channel Message in Microsftteams
Create Contact in BoldDesk when New Channel Message in Microsftteams
Create Contact Group in Bolddesk when New Channel Message in Microsftteams
Create Ticket Note in BoldDesk when New Channel Message in Microsftteams
Create Ticket Reply in BoldDesk when New Channel Message in Microsftteams
Update Contact in Bolddesk when New Channel Message in Microsftteams
Update Contact Group in Bolddesk when New Channel Message in Microsftteams
Create Ticket in BoldDesk when New Channel in Microsftteams
Update Ticket in BoldDesk when New Channel in Microsftteams
Actions and Triggers
When this happensTriggers
New Channel Message
Triggers when a new message is posted in a channel.
New Channel
Trigger when new cchannel is created
New Chat Message
Triggers when new message is received in a chat
New Reply to Message
Triggers when a new reply is added to a message in a channel.
New Chat
Triggers when new chat is created.
Do thisActions
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Microsoft Teams
Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.
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