Connect BoldDesk and Orderspace to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Orderspace

Automatically do this!

Ready to use BoldDesk and Orderspace automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is created.

New Dispatch

New Dispatch

Triggers when a new dispatch is created.

New Invoice

New Invoice

Triggers when a new invoice is created.

New Order

New Order

Triggers when a new order is created.

New Payment

New Payment

Triggers when a new payment is created.

New Product

New Product

Triggers when a new product is created.

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Orderspace?

To start, connect both your BoldDesk and Orderspace accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Orderspace (or vice versa).

Can we customize how data from BoldDesk is recorded in Orderspace?

Absolutely. You can customize how BoldDesk data is recorded in Orderspace. This includes choosing which data fields go into which fields of Orderspace, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Orderspace?

The data sync between BoldDesk and Orderspace typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Orderspace?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Orderspace?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Orderspace. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Orderspace

About Orderspace

Orderspace makes it simple for businesses to manage and accept wholesale orders online, offering an easy and efficient ordering experience.

Learn More