Connect BoldDesk and Pusher Beams to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Pusher Beams

Automatically do this!

Enable Integrations or automations with these events of BoldDesk and Pusher Beams

Enable Integrations or automations with these events of BoldDesk and Pusher Beams

Actions

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between BoldDesk and Pusher Beams?

To start, connect both your BoldDesk and Pusher Beams accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Pusher Beams (or vice versa).

Can we customize how data from BoldDesk is recorded in Pusher Beams?

Absolutely. You can customize how BoldDesk data is recorded in Pusher Beams. This includes choosing which data fields go into which fields of Pusher Beams, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Pusher Beams?

The data sync between BoldDesk and Pusher Beams typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Pusher Beams?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Pusher Beams?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Pusher Beams. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

Learn More
Pusher Beams

About Pusher Beams

Pusher Beams is a hosted service designed to send push notifications to mobile and web applications. It provides developers with a simple and reliable way to engage users by delivering timely and relevant notifications. With Pusher Beams, you can easily manage and send personalized messages to your audience, ensuring they stay informed and engaged with your app.

Learn More