
When this happens...

Automatically do this!
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Enable Integrations or automations with these events of BoldDesk and Recraft
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.
Create a new contact group.
Create note to an existing ticket.
Create reply to an existing ticket

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your BoldDesk and Recraft accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Recraft (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Recraft. This includes choosing which data fields go into which fields of Recraft, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Recraft typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Recraft. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreRecraft is an innovative AI-powered platform designed to enhance creativity and productivity. It offers a suite of tools that leverage artificial intelligence to assist users in generating content, designing visuals, and automating repetitive tasks. With Recraft, users can streamline their creative processes and focus on what truly matters, making it an essential tool for professionals and creatives alike.
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