Integrate BoldDesk with Robocorp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Ticket in BoldDesk when Process Run completed in Robocorp
Update Ticket in BoldDesk when Process Run completed in Robocorp
Create Contact in BoldDesk when Process Run completed in Robocorp
Create Contact Group in Bolddesk when Process Run completed in Robocorp
Create Ticket Note in BoldDesk when Process Run completed in Robocorp
Start from a real workflow other teams are already running.
BoldDesk
When this happens...
Robocorp
Automatically do this!
Create Assets
Create Assistant
Create Asset Upload
Search Assistants
Search Processes
Search Assets
Delete Asset
Create New Task Package
Create work item
Create Ticket in BoldDesk when Process Run completed in Robocorp
Use this flowUpdate Ticket in BoldDesk when Process Run completed in Robocorp
Use this flowCreate Contact in BoldDesk when Process Run completed in Robocorp
Use this flowCreate Contact Group in Bolddesk when Process Run completed in Robocorp
Use this flowCreate Ticket Note in BoldDesk when Process Run completed in Robocorp
Use this flowCreate Ticket Reply in BoldDesk when Process Run completed in Robocorp
Use this flowUpdate Contact in Bolddesk when Process Run completed in Robocorp
Use this flowUpdate Contact Group in Bolddesk when Process Run completed in Robocorp
Use this flowList Activity from BoldDesk when Process Run completed in Robocorp
Use this flowList Webhooks from BoldDesk when Process Run completed in Robocorp
Use this flowEverything you can automate between BoldDesk and Robocorp.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a process run is completed.
Triggers when a process run is Unresolved.
Triggers when a process run is started.
Trigger when a Assistant created.
Trigger when a Process created.
Trigger when a new task packages.
Action is the task that follows automatically within your BoldDesk integrations.
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.
Create a new contact group.
Create note to an existing ticket.
Create reply to an existing ticket

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreRobocorp is a leading platform in the field of robotic process automation (RPA), providing tools and solutions to automate repetitive tasks and workflows. It empowers businesses to enhance productivity and efficiency by leveraging advanced automation technologies.
Learn moreSign up for a free viaSocket account, then authorize both your BoldDesk and Robocorp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between BoldDesk and Robocorp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Robocorp. No coding required.
Yes. You can set up a workflow where BoldDesk triggers actions in Robocorp, and a separate workflow where Robocorp triggers actions in BoldDesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between BoldDesk and Robocorp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire BoldDesk and Robocorp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.