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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Creation
Triggered when a new creation is created.
Updated Creation
Triggered when an existing creation is updated.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
To start, connect both your BoldDesk and Starryai accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Starryai (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Starryai. This includes choosing which data fields go into which fields of Starryai, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Starryai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Starryai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Starryai
StarryAI is an AI-powered platform that enables users to create stunning artwork and designs effortlessly. By leveraging advanced artificial intelligence algorithms, StarryAI allows artists, designers, and creative enthusiasts to generate unique and high-quality visuals with ease. Whether you're a professional designer or a hobbyist, StarryAI provides the tools to bring your creative visions to life.
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