Integrations BoldDesk viaSocket Table
BoldDesk + viaSocket Table

Connect BoldDesk and viaSocket Table to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

viaSocket Table

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New records created

New records created

Get rows from the selected table that were created within the past N minutes (as specified by scheduledTime).

New records updated

New records updated

Fetch rows from the selected table that were created or updated within the last specified minutes (default 15).

Column Update Event

Column Update Event

Triggers when a value is updated in a selected column.

New records Updated or Created

New records Updated or Created

Fetch rows from the selected table that were created or updated within the recent time window (default: last 15 minutes).

New Row Created

New Row Created

Triggers when a new row is created in your Table.

Record Updated

Record Updated

Triggers when an existing record is updated in your Table.

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and viaSocket Table?

To start, connect both your BoldDesk and viaSocket Table accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in viaSocket Table (or vice versa).

Can we customize how data from BoldDesk is recorded in viaSocket Table?

Absolutely. You can customize how BoldDesk data is recorded in viaSocket Table. This includes choosing which data fields go into which fields of viaSocket Table, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and viaSocket Table?

The data sync between BoldDesk and viaSocket Table typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to viaSocket Table?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and viaSocket Table?

Yes, you can set conditional logic to control the flow of data between BoldDesk and viaSocket Table. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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viaSocket Table

About viaSocket Table

Dbdash is a comprehensive dashboard application designed to provide insights and analytics for your database. It enables users to visualize data and track key performance indicators effectively.

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