Create integrations between BoldDesk and Way We Do
Create Ticket in BoldDesk when New Comment in Way We Do
Update Ticket in BoldDesk when New Comment in Way We Do
Create Contact in BoldDesk when New Comment in Way We Do
Create Contact Group in Bolddesk when New Comment in Way We Do
Create Ticket Note in BoldDesk when New Comment in Way We Do
Create Ticket Reply in BoldDesk when New Comment in Way We Do
Update Contact in Bolddesk when New Comment in Way We Do
Update Contact Group in Bolddesk when New Comment in Way We Do
Create Ticket in BoldDesk when Checklist Started in Way-we-do
Update Ticket in BoldDesk when Checklist Started in Way-we-do
Actions and Triggers
When this happensTriggers
New Comment
Triggers when a new comment is added to a checklist.
Checklist Started
Triggers when a checklist instance is started.
Checklist Step Completed
Triggers when a checklist instance step is completed.
Procedure Accepted
Triggers when a procedure has been accepted.
Supervisor SignOff Invite
Triggers when a supervisor is invited for signoff.
Checklist Finished
Triggers when a checklist instance is finished.
Do thisActions
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Way We Do
Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.
Learn More
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