IntegrationsBoldDeskWebinargeek
BoldDesk + Webinargeek

Connect BoldDesk and Webinargeek to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Webinargeek

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Unsubscribed From Webinar

Unsubscribed From Webinar

Triggers when someone unsubscribes from a webinar.

New Registration

New Registration

Triggers when someone subscribes to a webinar.

Assessment Passed

Assessment Passed

Triggers when a viewer passes the assessment for a webinar.

New Live Viewer

New Live Viewer

Triggers after someone watches a live or automated webinar at the scheduled time (replays and on-demand webinars are excluded).

New Replay Viewer

New Replay Viewer

Triggers when someone is watching a replay.

Live Viewer Stop Watching

Live Viewer Stop Watching

Triggers when a live viewer stops watching a webinar.

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Webinargeek?

To start, connect both your BoldDesk and Webinargeek accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Webinargeek (or vice versa).

Can we customize how data from BoldDesk is recorded in Webinargeek?

Absolutely. You can customize how BoldDesk data is recorded in Webinargeek. This includes choosing which data fields go into which fields of Webinargeek, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Webinargeek?

The data sync between BoldDesk and Webinargeek typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Webinargeek?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Webinargeek?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Webinargeek. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Webinargeek

About Webinargeek

Webinargeek is a comprehensive platform designed to facilitate the creation, management, and delivery of webinars. It offers a range of features to enhance audience engagement, track performance, and ensure seamless communication during live events. With tools for registration, interaction, and analytics, Webinargeek is ideal for businesses and educators looking to connect with their audience through webinars.

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