
When this happens...
New Message Arrives

Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new message arrives
Triggers when a new customer is added.
Action is the task that follows automatically within your Botse integrations.
Sends a WhatsApp template message with dynamic fields and optional media to an individual or group.
Create a new contact in Botse CRM using name, WhatsApp, email, and any custom fields.
Delete a contact from your contacts list.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.

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To start, connect both your Botse and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Botse triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Botse data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Botse and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Botse and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Botse is a cutting-edge platform designed to enhance customer interactions through AI-driven chatbots and automation tools. It empowers businesses to streamline communication, improve customer support, and boost engagement by leveraging intelligent bots that can handle a variety of tasks efficiently.
Learn MoreLiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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