
When this happens...
New Message Arrives

Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new message arrives
runs when new contact arrives
Action is the task that follows automatically within your Botse integrations.
Sends a WhatsApp template message with dynamic fields and optional media to an individual or group.
Create a new contact in Botse CRM using name, WhatsApp, email, and any custom fields.
Delete a contact from your contacts list.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role

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To start, connect both your Botse and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Botse triggers actions in Tiledesk (or vice versa).
Absolutely. You can customize how Botse data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.
The data sync between Botse and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Botse and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Botse is a cutting-edge platform designed to enhance customer interactions through AI-driven chatbots and automation tools. It empowers businesses to streamline communication, improve customer support, and boost engagement by leveraging intelligent bots that can handle a variety of tasks efficiently.
Learn MoreTiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
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