Integrate Box with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Box
When this happens...
New Event
New File
New Folder
Task Assigned to you
New Comment
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
Create Folder in Box when New Feedback from Userback
Use this flowAdd Comment to file in Box when New Feedback from Userback
Use this flowAdd Task to File in Box when New Feedback from Userback
Use this flowAdd User as Collaborator in Box when New Feedback from Userback
Use this flowMove/Copy file in Box when New Feedback from Userback
Use this flowList Feedback from Userback when New Event in Box
Use this flowList Projects in Userback when New Event in Box
Use this flowCreate a Feedback in Userback when New Event in Box
Use this flowList Comments from a Feedback from Userback when New Event in Box
Use this flowList Members from Userback when New Event in Box
Use this flowEverything you can automate between Box and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new event is performed.
Trigger when a new file add to folder.
Triggers when you add a new folder
Triggered when you are assigned a task
Triggers when someone comments on a file in a folder you own/collaborate on.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Box integrations.
Create a new folder at the path you specify
Adds a new comment to a file
Adds a task to a file
Add an individual user as collaborator on a folder
Moves or copies file from one folder to another
List of feedback

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Box and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Box and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Box triggers actions in Userback, and a separate workflow where Userback triggers actions in Box. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Box and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Box and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.