Connect ButterCMS and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
Create Post
Post Published
Post Draft Saved
Post Deleted
Page Published
Page Draft Saved
Page Deleted
Page Unpublished
Collection Item Published
Collection Item Draft Saved
Collection Item Unpublished
Collection Item Deleted
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Create Post
Trigger when a new Post created.
Post Published
Trigger when a blog post is published.
Post Draft Saved
Trigger when a draft blog post is saved.
Post Deleted
Trigger when a blog post Deleted.
Page Published
Trigger when a page is published.
Page Draft Saved
Trigger when a Page Draft Saved .
Do thisActions
Action is the task that follows automatically within your ButterCMS integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your ButterCMS and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in ButterCMS triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how ButterCMS data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between ButterCMS and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ButterCMS and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ButterCMS
ButterCMS is a headless content management system designed to simplify content management and delivery for websites and applications. It provides developers and content creators with a flexible and scalable platform to manage and deliver content seamlessly across various digital channels.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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