Connect c2a and harness to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for c2a
Choose an Action
Automatically do this!
- Request a new Action for harness
Integrate c2a with your favorite apps
The app you are looking for is in beta, and we are awaiting verification from the app builders
before making it accessible to end users.
This process may take 15 to 30 days.
If you can’t wait, we can add the beta version to your viaSocket workspace within 24 hours.
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your c2a and harness accounts to viaSocket. Once connected, you can set up a workflow where an event in c2a triggers actions in harness (or vice versa).
Absolutely. You can customize how c2a data is recorded in harness. This includes choosing which data fields go into which fields of harness, setting up custom formats, and filtering out unwanted information.
The data sync between c2a and harness typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between c2a and harness. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About c2a
The c2a system was created for Contact Center offices to support, automate calls and other communication channels.
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