To start, connect both your callpaas and luna accounts to viaSocket. Once connected, you can set up a workflow where an event in callpaas triggers actions in luna (or vice versa).

Absolutely. You can customize how callpaas data is recorded in luna. This includes choosing which data fields go into which fields of luna, setting up custom formats, and filtering out unwanted information.

The data sync between callpaas and luna typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.