To start, connect both your callwidget and sertifier accounts to viaSocket. Once connected, you can set up a workflow where an event in callwidget triggers actions in sertifier (or vice versa).

Absolutely. You can customize how callwidget data is recorded in sertifier. This includes choosing which data fields go into which fields of sertifier, setting up custom formats, and filtering out unwanted information.

The data sync between callwidget and sertifier typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.