To start, connect both your calrik and upcall accounts to viaSocket. Once connected, you can set up a workflow where an event in calrik triggers actions in upcall (or vice versa).

Absolutely. You can customize how calrik data is recorded in upcall. This includes choosing which data fields go into which fields of upcall, setting up custom formats, and filtering out unwanted information.

The data sync between calrik and upcall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.