Integrations Campaign Monitor InvGate Service Management
Campaign Monitor + InvGate Service Management
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Supported Triggers & Actions

Everything you can automate between Campaign Monitor and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

New Subscriber

New Subscriber

Triggers when a new subscriber is added to a designated list.

New Unsubscriber

New Unsubscriber

Triggers when a subscriber unsubscribes from a list.

Request a new Trigger for Campaign Monitor

Do thisActions

Action is the task that follows automatically within your Campaign Monitor integrations.

Add Subscriber

Add Subscriber

Adds a new subscriber to a specified list, including custom field data if provided.

Unsubscribe

Unsubscribe

Remove a subscriber from a list.

Create Draft Campaign

Create Draft Campaign

Create and save a campaign draft with subject, content, and selected audience for review and later sending.

List Clients

List Clients

list all existing clients

Get Billing Details

Get Billing Details

Get the billing details for your account.

Update a Subscriber

Update a Subscriber

Update a subscriber to a specified list.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Campaign Monitor
Campaign Monitor + InvGate Service Management
Integrations InvGate Service Management
InvGate Service Management + Campaign Monitor
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more

Frequently Asked Questions

How do I connect Campaign Monitor and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your Campaign Monitor and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Campaign Monitor and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Campaign Monitor to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Campaign Monitor triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Campaign Monitor. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Campaign Monitor and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Campaign Monitor and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.