Connect caplena and savio to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between caplena and savio?

To start, connect both your caplena and savio accounts to viaSocket. Once connected, you can set up a workflow where an event in caplena triggers actions in savio (or vice versa).

Can we customize how data from caplena is recorded in savio?

Absolutely. You can customize how caplena data is recorded in savio. This includes choosing which data fields go into which fields of savio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between caplena and savio?

The data sync between caplena and savio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from caplena to savio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between caplena and savio?

Yes, you can set conditional logic to control the flow of data between caplena and savio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

caplena

About caplena

Caplena helps you automatically analyse free-text, creating actionable results from unstructured customer feedback, tweets or app reviews.

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savio

About savio

Savio tracks feature requests from survey and NPS tools, help desks, CRMs, or from any customer-facing tool where you receive them.

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