To start, connect both your captego and Palzin Feedback accounts to viaSocket. Once connected, you can set up a workflow where an event in captego triggers actions in Palzin Feedback (or vice versa).

Absolutely. You can customize how captego data is recorded in Palzin Feedback. This includes choosing which data fields go into which fields of Palzin Feedback, setting up custom formats, and filtering out unwanted information.

The data sync between captego and Palzin Feedback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.